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A clearer inbox for your letters

See unread letters, what needs a reply and letters from agencies before opening your mail.

Your inbox now shows the sender, subject and a short preview of each letter. A dot marks unread mail, and each row opens the full letter.

  • Three small reports show unread letters, letters that need a reply and letters from agencies. They open the matching view. When a reply has a task date, the report shows the earliest one.
  • Tabs show how many letters are in All, Needs a reply, From agencies and Forwarded. Choose Unread only to see letters you have not opened.
  • You can still review a reply, add a paper letter, forward agency email and find your inbox address and fax number on the same page.

The design system has a working example with sample letters for anyone building Front Door.

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