Help stays open when we are over capacity

You can still read public help and find phone numbers when we are over capacity.

You can still find help when we are over capacity.

• Public pages keep showing the program guides, places, and open data saved with the site.
• If one part cannot load, a short message appears there. You can keep using the rest of the page.
• Your account shows a clear message with a link to public help, 211, and crisis lines. Your account will be back soon, and your documents are safe.

The saved guides show their source links and review dates. They may not include the latest changes while accounts are offline.