For officials: charts first, savings at a glance

What people ask for opens on charts, with labeled demo data for now. Savings opens with five examples.

Screenshot: For officials: charts first, savings at a glance

Officials told us the first pages asked too much of them. The demand map started with a form, and the savings calculator had more boxes than anyone wanted to fill in. Both pages now show the answer first.

What people ask for opens on charts. One line says what people ask about most, then the weeks of the last year by kind of help, the kinds ranked with their change from the week before, each kind’s share by month, a map and a ranked list of states or counties, and the share that was urgent or had nothing that fit. localcarehub.org/officials
Demo data, labeled everywhere. Front Door started counting on October 10, so our own numbers are small. Until they grow, the page shows a demo model, with a yellow banner and a “Demo data” tag on every chart. The patterns through the year come from published sources: Department of Labor unemployment claims, CMS Medicaid applications, Eviction Lab filings, the IRS filing season and 211 requests. The size is made up and says so. Google Trends does not allow automated reading, so we did not use it. Our own counts take over once there are enough of them, and “Show our own counts” switches at any time.
Savings you can see at once. Five examples open the page, each with one slider. Saving one minute on every Apple Health and child care application is 15,869 staff hours a year. Others cover fewer missing-paper follow-ups, one fewer call per application, renewals on time for 1 in 10 people who now lose Apple Health over paperwork, and less typing on child care applications. Every number has its source a tap away, and anything we had to assume is marked Example. The full calculator is still there under Build your own estimate. localcarehub.org/officials/savings
For our team. A private page counts how Front Door is used, and a data helper turns a plain question into a chart from our counts. Both read counts only, and both hide any count under 10.