---
title: "Help after a death, not the crisis lines"
description: Someone who writes that a husband, parent or child died now gets help with survivor benefits and the funeral, not the crisis card.
type: changelog
date: 2026-10-12
changelog:
  version: "0.99.0"
  category: Fixes
---

When someone wrote "I need help after my husband died", Front Door showed the crisis lines first and put the domestic
violence hotline at the top. One answer even asked if they were safe at home. That was wrong. A death in the family
needs practical help.

Now a question about a death, a funeral or survivor benefits gets the help it asks for: Social Security survivor
benefits, help paying for a funeral or burial, and the state's programs for the income the family lost. This works
in English and Spanish, such as "mi esposo murió" and "falleció mi mamá".

The crisis lines still come first whenever the words say someone wants to hurt themselves or someone is hurting or
threatening them, even in the same message as a death. A husband or partner named alone no longer counts as a sign
of abuse; words like "my husband scares me" still do.