---
title: "For officials: what people ask for, staff time saved, and open data"
description: Three pages for state and county officials. Counts of what people ask for, a savings calculator with sourced numbers, and our directory in the format 211s use.
type: changelog
date: 2026-10-10
changelog:
  version: "0.39.0"
  category: Features
---

![Screenshot: For officials: what people ask for, staff time saved, and open data](/screenshots/2026-10-10-for-officials.jpg)

Officials told us their staff have more rules, more applications, fewer people and more systems. Anything that adds a system will not be used, and anything that does not save money soon will not be funded. These three pages need no install and no login.

- **What people ask for.** A map and table of the questions people bring to Front Door, by kind of help, county, ZIP code and week, including unmet need: questions no program and no listed place nearby fit. We keep only counts, never the words or who asked. Any count under 10 shows as "fewer than 10". Counting started on October 10, 2026, so the numbers are small for now. [localcarehub.org/officials](https://localcarehub.org/officials)
- **Staff time and money saved.** A calculator for caseworker hours and dollars saved a year when applications arrive complete. Every default number has a public source: federal staff time for a SNAP application, Washington's Apple Health and child care applications, renewals closed for paperwork, and a caseworker's pay with benefits. A number no one has published is marked "Your estimate" and left for you to fill in. Share a scenario by its link, or print it on one page. [localcarehub.org/officials/savings](https://localcarehub.org/officials/savings)
- **Open data.** Our offices, nonprofits, food sites and state programs in every state, in the Human Services Data Specification (HSDS 3.3.1) that 211s use: an API for each state and a download for each state. Every record names its source and the date we read it. [localcarehub.org/open-data](https://localcarehub.org/open-data)

You can find all three under For agencies on [localcarehub.org/for-agencies](https://localcarehub.org/for-agencies).